I tested LL Bean's legendary return policy by exchanging 4-year-old shoes — and it's obvious why they changed it - Markets Insider

I tested LL Bean's legendary return policy by exchanging 4-year-old shoes — and it's obvious why they changed it - Markets Insider

Markets Insider

I tested LL Bean's legendary return policy by exchanging 4-year-old shoes — and it's obvious why they changed it Markets Insider In another change to the policy, customers will also now need to provide a proof of purchase for a return or exchange. LL Bean My well-loved, four-year-old shoes. Dennis Green/Business Insider. I had previously thought the guarantee was too good to be ... LL Bean Scraps Legendary Lifetime Return PolicyNPR all 35 news articles »